Privacy Policy
Effective Date: November 4, 2026
Echelon Logistics LLC (“Echelon,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information through www.echelonamerica.com.
Information You Provide
When you contact us through our website or by email, we receive the information you provide, such as your name, email address, company information, and message. Your inquiry may also include telephone numbers, shipment details, or other information you choose to share.
Please do not submit Social Security numbers, payment card information, patient information, or other sensitive personal information through the website contact form.
Information Collected Automatically
Our website uses WordPress.com hosting and WordPress/Jetpack visitor statistics. These services process technical and usage information, which may include IP addresses, browser and device information, pages visited, referring websites, visit dates and times, and approximate location inferred from an IP address. Additional account information may be processed when a visitor is logged into WordPress.com.
Cookies and similar technologies may be used to support website functionality, security, and visitor statistics. We do not use Google Analytics or advertising pixels on this website.
For information about how Automattic, the provider of WordPress.com and Jetpack, handles visitor information, see its Privacy Notice.
How We Use Information
We use information to:
Respond to questions, quote requests, and business inquiries.
Communicate about transportation and logistics services.
Operate, maintain, secure, and improve our website.
Understand website traffic and usage.
Maintain business records and meet applicable legal obligations.
When Information Is Shared
Information may be processed by service providers that support our website hosting, forms, email communications, security, and visitor statistics.
When an inquiry leads to a shipment or other business relationship, relevant information may also be shared with carriers, logistics partners, and other parties needed to provide the requested services.
We may disclose information when required by law or reasonably necessary to protect rights, investigate fraud, or address security concerns.
Carrier Registration and External Websites
Our website links to third-party services, including RMIS carrier registration and LinkedIn. Information you submit directly to those services is subject to their privacy policies and applicable agreements. This policy does not describe their independent data practices.
Information Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.
We use reasonable safeguards to protect information. However, no internet transmission or electronic storage system can be guaranteed completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided. We will respond as required by applicable law. Some information may need to be retained for legal or legitimate business purposes.
You can manage cookies through your browser settings. Blocking cookies may affect website functionality.
Children’s Privacy
Our website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
Changes to This Policy
We may update this policy as our website or practices change. The revised policy will be posted on this page with an updated effective date.
Contact Us
Echelon Logistics LLC
5019 Chase Avenue
Downers Grove, IL 60515
Email: Info@EchelonAmerica.com
Phone: (888) 324-3244